The agency is nominally run by Charlie, but in reality he has retired to a life of luxury and only rarely is involved in actual investigation.
Angels were required to leave a number where they could be reached, even on their time off. The first time Bosley was unable to reach any of the active Angels on a night off was in December of 1979, the agency's fourth year of operation.
The agency's phone number in Los Angeles was (213) 555-0267.
The sign outside the Hawaii office read "Townsend Agency Beverly Hills Paris Hawaii"
- Sabrina Duncan 1976–1979
- Jill Munroe 1976–1977
- Kelly Garrett 1976–1981
- Kris Munroe 1977–1981
- Tiffany Welles 1979–1980
- Julie Rogers 1980–1981
- John Bosley 1976–1981
- Charles Townsend 1976–1981